37: Setting Standards & Managing Expectations
The result of bringing together terrific individuals into a team can be a fantastic, productive foray into high calibre collaboration. Over time, we see formerly high capacity teams begin to fray at the edges, and defining clear standards and expectations both inside the team, and across teams and departments, can help to offset challenges. This week on Navigating Change, Howard Teibel and Pete Wright discuss the frustrations that come with accountability, standards, and managing clear expectations across teams.