Culture & Innovation

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151: Goucher President José Bowen shares the power of improvisation in institutional leadership

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How do we transform our institutions and learning models to meet the needs of tomorrow’s students? What does “student success” mean to the academic mission of tomorrow’s institutions? How do we better adapt the college experience to address complexity and transparency? José Bowen currently serves as the 11th president of Goucher College in Baltimore, Maryland, and he joins us on the show today to help map the winding road toward student success.

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147: WACUBO Live — Incoming WACUBO Presidents Share the Pressure and Opportunity of Leadership Legacy

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This week we have the second of our live podcasts coming to you from the Western Association of College and University Business Officers Annual Conference in San Francisco. Howard Teibel is joined by the incoming WACUBO presidents in which they share their hopes and insights around the power of a diverse and inclusive association, along with living up to the pressure of the legacy of leaders that has come before. 

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140: Small Initiatives Set the Course for Big Change

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This week on the show, Gail Gregory joins Pete Wright to share the experience of UMass Lowell and their effort to transform the institution, one tiny initiative at a time. Gregory and UMass Lowell’s Lauren Turner published the story of that journey in the Winter 2015-16 edition of CUPA-HR’s Higher Education Workplace magazine.

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138: The Toughest Job — NACUBO 2016 Student Financial Services Conference

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When we talk about good customer service in higher education, what does that mean? Do your teams recoil at the word ‘customer’? Is there a shared interest in delivering quality service across the institution? If any of these questions are challenging for you to answer, don’t worry, you’re not alone.

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136: CMCI — Launching the First New College at CU Boulder in 53 Years

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University of Colorado at Boulder is launching the first new college on campus in over 53 years. This is the beginning of an exciting period for the institution, one of building, creating, and supporting growth through bold academic and administrative leadership. What does it take to bring teams together, especially after a period of uncertainty?

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135: Building a Stronger Student and the Hidden Value in Online Learning with StraighterLine CEO Burck Smith

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This week, we welcome Burck Smith to the show to introduce us to the StraighterLine approach to alternative credit pathways, and to outline why it’s a good fit in the broader higher education ecosystem. In our on-going conversation around the value of transfers, StraighterLine demonstrates an interesting and innovative approach to building capable students online.

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132: Pushing the Boundaries of Innovation with Xavier U. Provost Scott Chadwick

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Today on Navigating Change, Provost and Chief Academic Officer Scott Chadwick joins us to share the story of the Center for Innovation at Xavier, some of its recent successes, and his journey to understand Xavier by assessing the people, mission, and capabilities of the university as they continue to grow leaders through innovation, creativity, and inclusivity.

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130: Practice what we Teach for Smarter Operations with Unimarket CEO Peter Kane

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That institutions practice extensively in their own operations, that which they teach in the classroom, has proved to be a challenge in higher education. When we run into internal operational challenges, can we honestly say that we’re as adaptable as we like to think we are?

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129: Futurist Bryan Alexander Measures Transformative Forces on our Higher Ed Horizons

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This week on Navigating Change we invite writer, speaker, and teacher, Bryan Alexander, to join us and talk about the evolution of higher education. As a futurist, Bryan navigates trends in the field, particularly assessing the impact of technology in and around the classroom.

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127: Fractions of Change

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Arguably the most challenging part of any change process is rallying the support of the people around you to join you on your way. This week on the show, we present Howard Teibel’s model for approaching any population you’re trying to influence in a specific direction.

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125: Moving In — The value of the internal change agent with Benchmark’s Christian Recknagel

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This week on Navigating Change we’re talking to Christian Recknagel about his work at Benchmark Construction. Christian moved from his role as lead consultant at E4 Consulting to internal change management lead at Benchmark, and faces the challenge of innovating from the inside out every day. 

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112: The Challenges of Implementation with Unimarket’s Brian Sweeney

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Joining us on the show this week, special guest Brian Sweeney, head of US Operations for Unimarket. Brian offers unique experience in software project implementation in higher education and shares his insights into the cultural change that comes with technological innovation across campuses.

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108: Choose YOU — The Importance of Vacations & Downtime in Delivering Great Work

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It’s a show of a different color this week as we take on a debilitating challenge faced by so many of our colleagues: we are terrible at disconnecting, recharging, and prioritizing ourselves over our work. The idea for this show started as a chance to talk about how we’re pledging to take smarter vacations, but it doesn’t take long before we veer into culture and the demands of communication, technology, and stress.

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100: Jesuit lessons on leading cultural change from AJCU 2015

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You've heard us talk about this project before on the podcast in our series on Loyola's work. This week, we're looking back on the project as Howard and the Loyola leadership team take the stage to present the results of their work and the ongoing transformation they're seeing at the institution.